Who we are
DR.ALISTAIR’S DENTAL CLINIC is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://dralistairsdentalclinics.in/ and avail of our services.
Policies
By using our website or services, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
a) Personal Information
Name, phone number, email address, and postal address
Medical history, dental records, and treatment details
Payment details (processed securely through third-party payment providers)
b) Non-Personal Information
IP address, browser type, and device details
Cookies and usage data for website improvements
2. How We Use Your Information
We use your information to:
- Provide and improve our dental services
- Schedule appointments and send reminders
- Respond to inquiries and customer support requests
- Process payments and maintain records
- Improve website functionality and user experience
3. How We Protect Your Information
We implement industry-standard security measures to safeguard your data. However, no method of transmission over the internet is 100% secure.
4. Sharing of Information
We do not sell or trade your personal information. We may share your data only:
With trusted third-party service providers (e.g., payment processors, appointment scheduling tools)
When required by law or to protect rights, property, or safety
5. Your Rights and Choices
You have the right to:
Access, update, or delete your personal information
Opt out of marketing communications
Request details about data collection and processing
6. Cookies and Tracking Technologies
We use cookies to enhance user experience and analyze website traffic. You can modify cookie settings in your browser.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
8. Updates to This Privacy Policy
We may update this policy from time to time. The latest version will always be available on our website.
9. Contact Us
For any questions about this Privacy Policy, contact us at:
Dr. Alistair’s Dental Clinic
B, 107 One Place, Salunkhe Vihar
Phone: 70200 92732
Email: dralistairsdentalclinic@gmail.com
Treatment Policies
Last Updated: Jan 2025
At Dr. Alistair’s Dental Clinic, we strive to provide high-quality dental care in a professional and comfortable environment. Please read our treatment policies to ensure a smooth experience.
1. Appointments & Consultations
Patients can book appointments via phone, WhatsApp, or through our website.
We request patients to arrive at least 10 minutes before the scheduled time.
Walk-in patients will be accommodated based on availability.
2. Cancellations & Rescheduling
Kindly inform us at least 24 hours in advance if you need to cancel or reschedule an appointment.
Repeated last-minute cancellations or no-shows may lead to appointment restrictions.
3. Treatment Plans & Consent
A detailed treatment plan, including estimated costs, will be provided before starting any procedure.
Patients must sign a Consent Form before undergoing major treatments like extractions, implants, or root canals.
4. Payment Policy
Payments must be made before or immediately after the treatment session.
We accept cash, UPI, and digital wallets.
For long-term treatments (e.g., braces, implants), installment options may be available.
No refunds will be provided once a treatment has begun.
5. Emergency & Urgent Cases
We accommodate emergency cases as soon as possible. However, priority will be given based on severity.
After-hours emergency care may be provided at an additional charge.
6. Infection Control & Safety
Our clinic follows strict sterilisation and hygiene protocols as per IDA & WHO guidelines.
Disposable materials are used whenever possible, and instruments are thoroughly sanitized after every patient.
7. Post-Treatment Care & Follow-Ups
Patients are responsible for following the prescribed post-treatment care instructions.
Follow-up visits must be scheduled as advised to ensure successful recovery.
8. Children & Special Cases
Children under 18 years must be accompanied by a parent or guardian.
Patients with medical conditions (e.g., diabetes, hypertension) must inform us before starting treatment.
9. Confidentiality & Privacy
All patient records and treatment details are kept confidential as per our Privacy Policy.
10. Right to Refuse Treatment
We reserve the right to refuse or discontinue treatment in cases of:
Non-compliance with treatment guidelines
Disruptive or inappropriate behavior
Medical conditions that require specialist care beyond our clinic’s scope